Terms and Conditions

1. Doodle Nest reserves the right to use your art books, art collages and other products for marketing purposes unless otherwise specified by the client when ordering.

2. It may be necessary to remove some items such as tape, stickers, clips, staples, glue, nails, string, or any other fastener to enable us to photograph and scan the artwork. Some artwork may be detached from a background surface that is not part of the actual artwork (such as frames or background paper) at our discretion. The reason for this is to enable us to offer the best image possible. We will not reconnect or refasten any artwork that was necessary to disassemble.

3. Every attempt will be made to reproduce your submitted art but we may reject any piece of art for scanning or photographing for any reason.

4. Please note that the reproduction of any folded or rolled artwork may show creases, folds, rolls, pleats, tucks, lines, grooves, crinkles, wrinkles, scrunches or rumples on the final reproduction. We can do additional Photoshop work if desired and possible for a fee of £60 per hour.

5. Variations in colours and shades may make the reproduction look slightly different from the original, however we will attempt to retouch electronic files of artwork so that the reproduction is as close to the original as possible. In some cases colours will be enhanced to achieve a more vibrant image. If particular artwork is stained, faint or crumpled, please let us know when you've seen your proof and we will try our best to further enhance this for you. Once proofs are approved and sent to print we are unable to make any further changes. Please be aware that printed artwork will not look as clear and vibrant as when viewed on a lit-up screen.

6. Doodle Nest cannot offer refunds as our products are made to order, but please get in touch if there is a problem with your order. For our full refund policy please visit: https://doodlenest.co.uk/policies/refund-policy

7. Doodle Nest will replace faulty products only if it is evident that they were damaged before arriving at your doorstep.

8. We will take every possible precaution to return the artwork, cards and photos to you in the condition it was received in but we cannot take responsibility for any damage to or loss.

9. We can accept additional artwork for £4 per piece plus a £10 redesign fee. Customers are responsible for postage costs when sending additional art.

10. Pricing is based on pieces of artwork and other items, and books may vary in length depending on the nature of the artwork and how we think it will look best. Some images may have their own page while others may be grouped. Sides or pages of cards, workbooks or booklets count as individual pieces of artwork.

11. We cannot completely redesign the layout of a book after the proof is sent. 3 small changes can be made free of charge. Any additional work carried out will be charged at £60 per hour.

12. Work will not begin on a book or collage until we receive payment.

13. We will provide you with a design for your book or collage within 2-3 weeks of receiving payment for you to sign off. Once you have confirmed that you are happy with the design, you will receive your book within a further 3 weeks if ordering in the UK. Please allow extra time for international deliveries and large orders.

14. Clients are responsible for postage costs and any customs fees incurred (international orders).

15. The £39 box deposit is non-refundable.

16. Postage fees start at £20 for one box within the UK. This covers the cost of posting the box out to you, posting your book back to you, and packaging. Postage costs for international orders are based on courier costs at the time and the size and weight of your box of artwork and books. Orders may be subject to customs fees depending on your country.

17. Prices are fixed for 6 months from your box order, and and are then subject to change.

18. Discounts during sales, etc cannot be combined with other discounts.